Question 1

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and cash. We also take mobile payments like Apple Pay and Google Pay — whatever's easiest for you.

Question 2

What are your operating hours?

Accepted Answer

We're open every day of the week, 7:00 AM to 11:00 PM. Last load goes in at 10:00 PM so your clothes have time to finish before we close.

Question 3

Do you offer pickup and delivery service?

Accepted Answer

Absolutely! We offer both residential and commercial pickup and delivery. We also have membership plans that save you money and include perks like free pickup, no rush fees, and no service fees.

Question 4

What services do you offer?

Accepted Answer

We've got you covered — self-service laundry, professional wash & fold, delicate item care, stain treatment, and eco-friendly cleaning options. Our wash & fold service includes washing, drying, and neatly folding your clothes so they're ready to put away.

Question 5

What is your turnaround time?

Accepted Answer

Most orders are ready within 24 hours with our standard service, starting at just $2.00 per pound. Need it faster? We offer same-day rush service too.

Question 6

Do you have a lost or damaged item policy?

Accepted Answer

We take great care with every item, but we know accidents can happen. If something goes missing or gets damaged, just let us know within 48 hours of pickup. We'll look into it and make it right.

Question 7

Can I schedule pickup and delivery?

Accepted Answer

Yes! You can schedule pickup and delivery right here on our website. Just click "Schedule a Pickup" to get started.

Frequently Asked Questions